Chidera Charles

Provided comprehensive daily health support to students, including first aid, medication administration, and monitoring of school-related illnesses, ensuring student well-being.

Collaborated effectively with teachers and parents to promote student health and address specific health needs.

Maintained accurate health records and led health education sessions, contributing to a proactive health culture within the school community.

Supervised junior staff and monitored general hygiene practices, ensuring compliance with health standards and fostering a safe, supportive environment for children.

Translated complex health support tasks into clear, step-by-step workflows, significantly improving process clarity and consistency.

Developed realistic scenarios to reflect diverse process variations, ensuring accuracy and efficiency through close collaboration with support teams.

Assisted with routine clinical procedures and supported technicians, meticulously documenting tasks in structured formats to enhance clarity and consistency in daily operations.

Managed all client communications for the Managing Director across multiple channels, including phone, email, and in-person scheduled meetings, ensuring seamless and professional interaction.

Responded promptly and effectively to client inquiries, ensuring timely resolution of issues and maintaining high levels of client satisfaction.

Cultivated and sustained strong client relationships through organized and professional support, enhancing the company's reputation for excellent service.